作者简介

A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management, among others.

内容简介

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

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豆瓣评论

  • 嘀嗒芬奇
    需要买本实体书然后做笔记2019-12-03
  • 離。
    March 20182018-03-11
  • 姜小白
    做了10年销售,对作者的技巧感触很深,但同时又认为必须经历反复的训练跟自省方能在实战中用上十之三四。我个人每每是事后悔恨到为什么语气不能温和些,为什么不能用书里这种tactical empathy,为什么不能很快establish rapport,拿了诺贝尔奖的行为经济学家已经证明了人就是非理性的情绪动物,经验跟反思能形成肌肉记忆帮助克服情绪本能。no不是anti-yes这个点略cliché但从昨天想到今天很是能解释我在催单、催款的场景,讲no一次就是离yes再进一步。跳了几章泛读,观念尚可,刚好读了Chatter,跟专业的PhD作者们比,经验流的说服力略劝退。Goodreads上8.6万人标记已读能有4.37分。2021-09-27

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