内容简介
书名：ITIL Foundation, ITIL 4 Edition出版社：Axelos
作者：Axelos
出版年份：2019
电子书格式： pdf
简介：Master the fundamentals of ITIL 4 with this official guide. This book provides a comprehensive introduction to the ITIL 4 framework, covering key concepts, processes, and practices. Ideal for IT professionals seeking ITIL Foundation certification, this concise and practical resource helps you understand how to align IT services with business needs, improve efficiency, and optimize service delivery. Learn about value streams, service management practices, and the guiding principles of ITIL 4. Prepare effectively for the ITIL 4 Foundation exam with clear explanations and real-world examples. Achieve better service management and boost your career prospects.
ISBN：9780113316076, 01133
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